As a business case, the possibilities of AI seem to be endless. Seen as a "transformational" technology, companies are jumping aboard the Artificial Intelligence and Machine Learning bandwagon without truly understanding what it actually is. Attaching and peppering reports with the words AI and ML have become the practice du jour
, and while potentially applicable, they do not make the product work better or more viable.
As is the case with many new technologies, this ambiguity has allowed for many unrealistic expectations to be set around the capacity and ability of AI and ML's applications within the business world — especially in HR.
According to an Accenture survey
of 3,100 business and IT executives from 11 countries and 12 industries, 70 percent of corporate executives are looking to make significantly more investments in AI-related technologies than two years ago. Of that 70 percent, 55 percent said they are intent on using ML and AI in their business operations.