Zoom AI Startup Grants Program

1. Overview

The Zoom AI Startup Grants Program provides, at Zoom's sole discretion, selected eligible startups and small companies with access to a Zoom Grant Plan (as defined below), including a defined allocation of complimentary AI service credits, for a period of twelve (12) months (the "Program"). These Zoom AI Startup Grants Program Terms and Conditions ("Grant Terms") govern your participation in the Program and supplement the Zoom Terms of Service ("Terms of Service") and Zoom Build Platform Terms of Service ("Build Platform Terms") (collectively with the Terms of Service, the "Underlying Terms"), which are hereby incorporated by reference. By participating in the Program, selected companies (each such entity, a "Participant") agree to be bound by these Grant Terms and the Underlying Terms (collectively, the "Agreement"). These Grant Terms apply in addition to the Underlying Terms, except where expressly stated otherwise. In the event of any conflict between these Grant Terms and the Underlying Terms, these Grant Terms shall govern solely with respect to Participant's participation in the Program. Capitalized terms used but not defined in these Grants Terms shall have the meanings set forth in the Underlying Terms.

2. Eligibility

The Program is open to eligible startups and emerging companies building AI-driven products or services, as determined by Zoom in its sole discretion. Participants must not be located in, organized under the laws of, or ordinarily resident in any country or territory subject to United States export controls or sanctions, including but not limited to Belarus, Cuba, Iran, North Korea, the sanctioned Ukrainian regions (Crimea, Donetsk, Kherson, Luhansk and Zaporizhzhia), and Russia. The Program is void where prohibited by law. Applicants must provide complete and accurate information regarding their intended use of Zoom's AI Services. The Program is limited to one grant per Participant.

3. Grant Benefits

Each approved Participant will receive a Grant subscription plan ("Grant Plan") that will include an allocation of complimentary AI Services credits ("Complimentary Credits" or "Credits") as part of Participant's Build Platform Developer account ("Account"). The Credits allocated to Participant's Account are based on Participant's assigned Program tier, as determined by Zoom in its sole discretion.

Credit allocations by tier are as follows:

Tier 1 – Launch: Up to five thousand dollars ($5,000) in Complimentary Credits. Includes access to full suite of Zoom AI Services APIs. Eligible for community Zoom Team Chat access and monthly group office hours.

Tier 2 – Scale: Up to fifty thousand dollars ($50,000) in Complimentary Credits. Eligible for a shared engineering Zoom Chat channel, office hours, and GTM co-marketing support including a dedicated blog post and demo video.

Tier 3 – Propel: Up to one hundred and fifty thousand dollars ($150,000) in Complimentary Credits. Eligible for a named senior engineering contact, 1:1 office hours, joint press release opportunities, and co-sell introductions to Zoom's enterprise sales team.

Tier assignment is determined by Zoom in its sole discretion based on factors such as the applicant’s business stage, product maturity, technical fit, and anticipated use of Zoom AI Services. Participants will be notified of their assigned tier in the offer letter. Credits are provisioned to the Participant's Zoom Developer Account Project ID within forty-eight (48) hours of signed acceptance.

4. Credit Consumption

Credits are not transferrable or assignable to any other account and unused Credits will expire at the end of the twelve (12) month Program period and may not be carried over or redeemed for cash or any other value. One Credit is equivalent to One US Dollar and usage of the AI Services will be converted into Credits where the consumption of Credits will be based on the consumption rates located in this table. In the event Participant uses its entire allotment of Credits before the end of the twelve (12) month Program period, Participant will be charged overage based on the consumption rates in the above table and as set forth in Participant's Order Form. Participant is responsible for usage charges exceeding available Credits. Such charges will be billed monthly in arrears through Participant’s registered billing account. Participant must maintain a valid payment method or other approved billing arrangement.

5. Program Expiration; Options

Upon the earlier occurrence of either (a) the conclusion of the twelve (12) month Program period, or (b) Participant's exhaustion of all Credits allocated under their assigned tier, Participant will have the option to convert to a paid Zoom Build Platform subscription plan. Any unused Credits will expire at the end of the twelve (12) month Program period.

Participants may apply for a tier upgrade during the twelve (12) month Program period subject to re-evaluation and approval by Zoom in its sole discretion.

6. Branding and Promotion

Zoom reserves the right to use Participant's name and branding for promotional purposes in connection with the Program. Participant hereby grants Zoom, its Affiliates, and their respective agents an irrevocable, perpetual, worldwide, non-exclusive, sublicensable, transferable, fully paid-up, royalty-free license to use, reproduce, publish, and display Participant's name, logo, and other trademarks or service marks solely in connection with the foregoing.

7. Restrictions

Participant can only apply Complimentary Credits to Participant's use of the AI Services included as part of the Build Platform Service. Participant cannot apply the complimentary Credits to usage of any additional products and services available with the Zoom Build Platform under the Account. Participant represents, covenants, and warrants that it will use the AI Services and Complimentary Credits only in compliance with the Agreement. Zoom may independently conduct limited periodic reviews of Participant's use of the AI Services and Complimentary Credits to ensure compliance with the Agreement.

8. Application and Notification

Applications are accepted on a rolling basis while the Program is operational. Zoom will use commercially reasonable efforts to provide a decision within one (1) month of submission, but timing may vary.

9. Termination and Compliance

Zoom reserves the right to cancel a Grant Plan and/or terminate Participant participation in the Program at any time in Zoom’s sole discretion.

10. Miscellaneous

Zoom reserves the right to modify, suspend, or terminate the Program or these Grant Terms at any time, with or without notice, at Zoom's sole discretion. Zoom will exercise commercially reasonable business efforts to provide notice to Participant of material changes to these Grant Terms. Any such notice may be provided to participants via email or through the Zoom platform.

11. Contact

For questions or to discuss scaling options, please contact ai-startups@zoom.us.