Privacy Policy & Terms of Use
ACCESS TO CONTACTS, CALENDAR & EMAIL

Zoom.ai Inc. ("Zoom.ai") asks your permission to access your contacts, calendar, and email (headers). You can always revoke access at any time by clicking on "Delete Account" in the Settings Page. If you revoke access, Zoom.ai will no longer retain information about your data, or have access to it. Zoom.ai does not send emails from your email address as communications sent to your contacts will be from the automated assistant's email address.

Zoom.ai does NOT sell your data, individually or in aggregated form.

DATA USE

Your data is stored in our secured servers. Some of your data maybe sent to vetted third parties to assist with providing you with the Zoom.ai services. Separately, we retain the right to share data with government agencies to satisfy applicable law, regulation, legal process or enforceable governmental request.

Access to your data allows Zoom.ai to learn your preferences which helps your automated assistant provide you with the best experience available with today's AI capabilities.

DATA USE REGARDING GOOGLE

To provide certain features, we require access to various Google APIs and data. These are subject to Google's Privacy Policy.

GOOGLE DRIVE - Zoom.ai requires integration with your Google Drive account. Information (such as viewing and managing your documents) from Google Drive will be used to power our Search and Document Generation features.

GOOGLE MAPS - To provide our mapping services, we make use of various Google Maps APIs.

GOOGLE CONTACTS - As a necessary complement to our scheduling features, Zoom.ai employs the use of your Google account to access your Google profile as well as your Google contacts and their profiles. In this case, you authorize Zoom.ai to access your Google contacts. Your Google contacts will still be stored at Google, and not within Zoom.ai.

Please note also: The process of accessing your Google contacts is set up (thanks to OAuth) to make sure that Zoom.ai at no time has access to your Google password.

GMAIL EMAIL HEADERS - Zoom.ai will have access to your sent e-mail message headers (message bodies are not stored) for messages you send. Zoom.ai will use this data to find out who you are interacting with so we can give you a better AI experience.

CALENDAR INTEGRATION - A main feature of the Zoom.ai solution is scheduling. You can connect Zoom.ai with your Google calendar to make the scheduling process even easier and more efficient. There are two types of calendars: online and offline.

Online calendars such as Google Calendar are constantly accessible via their respective interfaces. Zoom.ai can, and at times, will store certain calendar data temporarily to improve performance (caching).

In either case, calendar data on Zoom.ai can be deleted at any time.

GOOGLE TEXT-TO-SPEECH - For our newly released Transcribe Call feature, we use Google's Text-to-Speech (TTS) API. TTS does not collect any personal identifiable data about its users.

GOOGLE FLIGHTS - Zoom.ai's Flight scheduler feature requires us to use the QPX Express API from Google. All data is subject to the general Google Privacy Policy. Some data entered for flight booking will be stored to help Zoom.ai learn your preferences, which helps your automated assistant provide you with the best experience available.

ACCESS CONTROL

We restrict access of your personal information to Zoom.ai employees, contractors, and agents who need to know that information in order to process it for us. All of these individuals are subjected to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.



TERMS OF USE

Zoom.ai Inc. ("Zoom") provides various services (collectively, the "service") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Use").

BY USING THIS SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE STOP USING THE SERVICE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SERVICE, OR ANY PRODUCTS, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SERVICE, IS TO STOP USING THE SERVICE AND/OR THOSE PARTICULAR PRODUCTS. YOUR AGREEMENT WITH ZOOM REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SERVICE.

We expressly reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this service after such modifications will constitute acknowledgement of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use. However, for any material modifications to the Terms of Use or in the event that such modifications materially alter your rights or obligations hereunder, such amended Terms of Use will automatically be effective upon the earlier of (i) your continued use of this service with actual knowledge of such modifications, or (ii) 30 days from publication of such modified Terms of Use on this service. Notwithstanding the foregoing, the resolution of any dispute that arises between you and Zoom will be governed by the Terms of Use in effect at the time such dispute arose.

CANCELLATIONS

You can cancel your service with Zoom at any time. Ava will miss you, though.

TERMINATION OF SERVICE

Zoom reserves the right to terminate the service at any time — for any reason.

MICROSOFT BOT FRAMEWORK CODE OF CONDUCT

When used with Skype, Zoom.ai is enabled by the Microsoft Bot Framework. The Microsoft Bot Framework is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service provider, Microsoft will transmit content you provide to our bot/service in order to enable the service. For more information about Microsoft privacy policies please see their privacy statement here: http://go.microsoft.com/fwlink/?LinkId=521839. In addition, your interactions with this bot/service are also subject to the conversational channel's applicable terms of use, privacy and data collection policies. To report abuse when using a bot that uses the Microsoft Bot Framework to Microsoft, please visit the Microsoft Bot Framework website at https://www.botframework.com and use the "Report Abuse" link in the menu to contact Microsoft.