Zoom AI Services: Clinical Notes API

Less paperwork.
More patient time.

Submit a recorded consultation and receive a structured draft clinical note in one API call. Clinical Notes API combines medical-grade transcription with LLM-based note generation to produce documentation using pre-defined specialty templates.

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Capabilities

One API designed to support clinical documentation workflows

Turn Recordings into Clinical Notes

Clinical Notes API 支援上傳音訊檔案，透過優質的語音辨識與摘要功能產生結構化的臨床筆記草稿，協助臨床醫師減少文書作業時間。

Predefined clinical templates

Generate notes using specialty-appropriate templates for supported use cases (SOAP, General Medical, and General Behavioral Health) each with ordered sections, generation instructions, and configurable length preferences.

Medical-grade transcription

Powered by Zoom Scribe API, the same high-accuracy ASR backend used with Zoom AI Services. Transcription runs automatically as part of Clinical Notes requests — no separate call required.

Performance

Documentation quality you can count on

Scribe accuracy on the Open ASR Leaderboard

Purpose-built transcription at the foundation

Clinical Notes API is powered by Zoom Scribe, which ranks at the top of the Hugging Face Open ASR Leaderboard for speech recognition accuracy. Each note starts with a transcript that helps capture the relevant clinical details before a single note section is written.

AI-powered note generation with built-in accuracy safeguards

Zoom’s advanced Clinical Notes generation AI engine transforms the transcript into clinically relevant draft documentation, designed to reduce unsupported output and with accuracy that is ranked above leading competing products in independent testing.

Structured clinical notes

Notes are generated section by section using template-defined instructions, producing draft documentation that supports common clinical workflows and reporting standards. Template validation runs before transcription begins, to help identify errors early and reduce processing time.

One foundation

Turn patient conversations into structured clinical documentation

Start with a clinical consultation recording, then select from supported templates for documentation that is suited to your specialty, system and workflow.

Primary care

Generate SOAP notes from office visits and follow-up consultations. Capture complaints, objective findings, assessment, and plan in a pre-selected format that is ready for review.

Behavioral health

Apply the General Behavioral Health template to therapy sessions and psychiatric evaluations. Produce structured notes that reflect the nuances of mental health documentation without the need for manual transcription.

Note: Clinical notes are drafts intended for review by a qualified healthcare professional and are not a substitute for clinical judgment.

Developer first

Start transcribing in minutes

Simple, well-documented APIs
REST API and OpenAPI spec
Predefined specialty templates with structured section output
Error handling and early template validation

See API docs

curl -X POST https://api.zoom.us/v2/aiservices/clinical_notes/generate \
  -H "Authorization: Bearer $YOUR_JWT_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{ "file": "{YOUR_AUDIO_URL}" }'

import requests

response = requests.post(
    "https://api.zoom.us/v2/aiservices/clinical_notes/generate",
    headers={"Authorization": "Bearer YOUR_JWT_TOKEN"},
    json={"file": "YOUR_AUDIO_URL"},
)
response.raise_for_status()
print(response.json()["clinical_notes"]["full_note"])

const response = await fetch('https://api.zoom.us/v2/aiservices/clinical_notes/generate', {
    method: 'POST',
    headers: {Authorization: 'Bearer YOUR_JWT_TOKEN', 'Content-Type': 'application/json'},
    body: JSON.stringify({ file: 'YOUR_AUDIO_URL' }),
});
if (!response.ok) throw new Error(await response.text());
const result = await response.json();
console.log(result.clinical_notes.full_note);

Pricing

Straightforward pricing

Apply prepaid credits to your use of Clinical Notes API based on the rates below.

Clinical Notes API

$1/note

Clinical Notes API helps healthcare customers turn recorded or transcribed patient-provider conversations into structured draft clinical documentation, including progress notes and encounter summaries, using medical terminology. Designed to help enable HIPAA for customers who have entered into a Business Associate Agreement with Zoom.

Clinical notes are drafts intended for review by a qualified healthcare professional and are not a substitute for clinical judgment.

Available through Zoom Sales.

Usage is measured based on the total number of clinical notes generated during a given billing period and are billed at $1.00 per note.

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